Posted: 09/03/2017
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Preparing automatic repair - black screen asus laptop
I bought this laptop 1 year ago and it's been 2 or 3 days since this message appeared on the screen and I let it "repair" for over 10 hours, then the screen became black and I couldn't use it. Since then It doesn't boot.
Every time I restart it, I see "Asus" and "Preparing automatic repair", after about 30 seconds the screen turns black. It is a Asus K501U.
I've been trying literally anything, I can't change the battery because it is inside the 'hard case' (I don't know how to call it) I don't care about the files, I just need the laptop.
I've also tried to reset W10 using a USB 3.0 and Create Windows 10 installation media from the official site, even entering the BIOS: nothing works.
It can recognize the Usb as a device, but the consequences are the same (even though the Asus logo appears and "Preparing automatic repair" doesn't).
I really don't know. I wish I could find something to solve this without going to the experts.
Sorry for my English.
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Also my laptop Asus s551l same problem also pan not working
10/24/2017 by Sonic mw3
I encounter same problem with model ASUS Q502L.
Anyone can help, please ?
04/16/2018 by Ant Ant
Wish I had answeres.... Ive been following YouTube videos and using the command promo but no luck...... Im too stubborn to give up yet been at this for more than 4 straight hours. If this issue is caused by software updates Im thinking class action lawsuit! Im exhausted, my back is killing me and Ive made Zero progress..... I paid $1,300 for my ASUS ROG just over a year ago.... This aint even a little bit funny.
01/08/2019 by JOHN M
Attention Purchasers of ASUS Rog Strix GL502VS and GL502VSK If you purchased the laptop in the United States Between May 4, 2014 and November 19, 2019. Then you are entitled to Cash Payment of up to $110, or Credit Certificate of up to $210 from a Class Action Settlement. The Laptop can cause physical discomfort to people and/or diminishing the Laptops performance by power draining of the battery even when plugged in. You MUST file a Claim online at website below by April 03, 2020. https://www.asuslaptopsettlement.com/ .
01/25/2020 by wmonson1976
Posted: 09/03/2017
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First try removing the back cover this will help with that Once that's off disconnect the battery and hold down the power button for 60 seconds . Then reconnect the battery and replace the cover . Try to boot it . This should clear the memory and allow a clean boot . If this brings no joy .Then get a windows ten install disk(ISO) and put it on a jump stick then get the computer to boot from the USB and run the repair program from there . It sounds like the repair program is running from the repair partition and its probably corrupt. . If this doesn't work get a Linux distribution like Ubuntu and run it from a jump stick install a key recovery program(jellybean key recover is good ) on the Linux program and find the oem key for your windows program . You can also do this by removing the SSD from your computer and placing it in a USB enclosure and running the same program (jellybean key recovery ) on the drive in the enclosure . Be careful you get the key from your drive and not the key from the computer your using to recover the key. Once you have the key you can reformat you laptop and install a new OS but you will need the key to activate it so be sure to get the key first . while you have the SSD out and in another computer you can recover your files. Hope this helps
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By the way your English is fine
09/03/2017 by Jimfixer
my laptop's model asus x540l Even when I open my book, my window will show 10 of the autometrical repair shows. And we are trying to diagnose your Pc show. The automatic repair has been shown to the blue screen. ... please do not answer any questions you have received from me.
09/12/2018 by Gulshan Kunwar IT Professional
Thanks Jim, that was really helped me.
The option one alone worked in my case.
05/19/2019 by Eranga De Silva
Posted: 12/25/2018
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Happened to ny lenovo windows 10 unit, had to try 2 that were advised, hold press power nutton 3 times and reboot, or manually reboot the unit - clean slate,( all will be erased up until factory settings) 2nd option worked for me.
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