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It's difficult to overestimate the value of proper new employee orientation. As part of a strategic onboarding process, orientation can offer some compelling benefits:

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    Orienting New Employees (New Hires, On-Boarding)Sections of This Topic IncludeLearn More in the Library’s Blogs Related to Employee Orientation and OnboardingWhat is Orientation? What is On-Boarding?Basic Checklist to Orient EmployeesBefore the Employee Begins Employment, Send a Welcome LetterProvide a Job Description and Any Suggested Performance GoalsWhen the Employee Begins Employment, Meet With Them Right AwayShow Them the FacilitiesSchedule Any Needed Computer TrainingAssign a Staff Member As Their “Buddy”Take Them to Lunch on the First DayMeet With Them the End of the DayMeet Again With the New Employee During the First Few DaysHave One-On-One Meetings On a Weekly Basis for the First Six WeeksAdditional Perspectives on Employee OrientationLearn More in the Library’s Blogs Related to this TopicFor the Category of Training and Development:What are 3 common mistakes that occur with new employees during orientation?What should be included in a new employee orientation?What are 4 benefits of new employee orientation?What is the most important part of a new hires orientation?
    Reduces a new employee's anxietyCuts down on the time and effort needed by managers to answer basic questionsHelps confirm the new hire's belief that he or she made the right choice about employment

Perhaps best of all, a well-structured orientation enables the new employee to hit the ground running, thus reducing the time and money needed for training and less attention needed by your HR department.

These tangible benefits make it all the more imperative to avoid common missteps regarding new employee orientation. Given the prospect of turnover (and the time and expense involved in replacing a new hire), business owners and HR managers will see a greater ROI by not committing these critical mistakes:

Bombard the new hire with information. An employee who's new to your organization has a lot to learn, but it doesn't have to be all in one day. Some businesses use the occasion to dump massive amounts of information on the new hire, without recognizing that it's virtually impossible for anyone to assimilate all this data and retain it.

Bury the "new guy" in paperwork. The same mistake applies to paperwork every new employee must complete. Depending on the business, completing tax and benefits information and other forms can consume hours in the orientation day. There are sufficient tools, technology, and resources available that allocate the time it takes the employee to complete necessary paperwork ahead of time, prior to that all-important first day on the job, and still allows you to comply with wage and hour requirements.

Just "play it by ear." A business that lacks a formal or structured orientation process can give the new hire a bad first impression. If she sees people who race around without talking to her or just dump the employee handbook on the table and move on, she may justifiably wonder if this is how the whole organization is run. A negative first impression can also play a part in an employee's later decision to leave that business.

No one shows the new hire around. Simply having a friendly staff person greet the new employee makes a world of difference. People are anxious enough about a new job without sitting by themselves in the lunchroom and having no one there to show them the ropes. What's even more important is that the "greeter" provide inside information – on parking, favorite lunch spots, employee team-building activities – which shed light on the company culture and demonstrate the importance placed on making everyone feel welcomed, especially a new person.

Don't give the new hire anything to do. Of course, the new employee has a lot to absorb on their first day, but if several days go by and there's no work to be done, a new person can begin to feel isolated and useless. You've decided to recruit and hire this individual because they have key skills and experience; don't hesitate to give them the opportunity to leverage those abilities on the company's behalf.

What's the best way to avoid these potentially critical mistakes? Put together a new employee orientation checklist, advises Tanya Johnson, Paychex HR Services Human Resources Consultant. "The checklist can address benefits, safety, department procedures, job duties, etc.," Johnson notes. "At the end of the week, both the employee and supervisor can review the checklist, acknowledging the items completed. This eliminates any confusion in the future and it helps keep everyone on track during what can be a busy week."

Putting together a structured and effective orientation process can help instill a sense of loyalty that pays off in longer employee retention – a plus for any small business.

Orienting New Employees (New Hires, On-Boarding)

© Copyright Carter McNamara, MBA, PhD, Authenticity Consulting, LLC.

Sections of This Topic Include

    What is Orientation? What is On-Boarding?Basic Checklist to Orient EmployeesAdditional Perspectives on Employee Orientation

Also consider
Related Library Topics

In addition to the articles on this current page, also see the following blogs that have posts related to Employee Orientation and On-Boarding. Scan down the blog’s page to see various posts. Also see the section “Recent Blog Posts” in the sidebar of the blog or click on “next” near the bottom of a post in the blog. The blog also links to numerous không lấy phí related resources.

    Library’s Career Management BlogLibrary’s Human Resources BlogLibrary’s Leadership BlogLibrary’s Supervision BlogLibrary’s Training and Development Blog

What is Orientation? What is On-Boarding?

Planning an orientation to employees should be as carefully done as planning a systematic approach to training. For example, there should be overall goals that you want to accomplish with the orientation. There should be carefully chosen activities and materials used in the orientation to achieve the goals. Participants should produce certain tangible results that can be referenced to evaluate the orientation both during and after the orientation.

A progressive view of orientation is that of “on-boarding.” On-boarding works from the perspective that the organization must do all it can to fully equip the employee for maximum performance for the organization — and for maximum fulfillment of the employee. Some organizations have on-boarding programs that last up to a year, where the employee experiences a several-day orientation program, which includes, not only the orientation to the facilities and personnel, but also various self-assessments for the employee to get clear on what he or she wants from employment in the organization. The employee might be placed in a peer group of fellow, new employees who share advice and other feedback to learn more about the company and other roles in the organization.

Basic Checklist to Orient Employees

While the approach to on-boarding is usually quite unique to the nature and needs of an organization, here’s a checklist that can be used to orient an employee to an organization. The following activities should be conducted by the employee’s supervisor. The checklist is relevant to the activities that should occur after the employee has received a job offer.

Before the Employee Begins Employment, Send a Welcome Letter

Verify the exact starting date and also provide a copy of the employee policies and procedures manual. Note that you’ll dedicate time for them to review the manual later. Do not specify the terms of salary and compensation — that should have been included in the job offer.

Provide a Job Description and Any Suggested Performance Goals

All employees deserve explanation of what is expected from them. A job description, which explains duties and responsibilities, often is not enough. Therefore, suggest some additional areas of focus, ideally in the context of performance goals for the employee to address especially during the first year of employment. Make it clear that you will discuss these with the employee soon.

When the Employee Begins Employment, Meet With Them Right Away

Explain how they will be trained, introduce them to staff, give them keys, get them to sign any needed benefit and tax forms, explain the time-recording system (if applicable), and provide them copies of important documents (an organization chart, last year’s final report, the strategic plan, this year’s budget, and the employee’s policies and procedure manual if they did not get one already.

Show Them the Facilities

Show them the layout of offices, bathrooms, storage areas, kitchen use, copy and fax systems, computer configuration and procedures, telephone usage and any special billing procedures for use of office systems. Review any Policies and/or procedures about use of facilities.

Schedule Any Needed Computer Training

Include training about the most frequently used software applications. Be sure the employees learn any security procedures for computer information, including careful use of passwords, overview of location of manuals and other useful documentation, location and use of computer networks and other peripherals, and where to go to get questions answered.

Assign a Staff Member As Their “Buddy”

This is extremely important. Identify another employee, other than you (the supervisor), that the employee might quickly establish rapport with, to pose any questions that the employee is not comfortable posing to the supervisor. The buddy can invite the new employee to various social functions undertaken by other employees.

Take Them to Lunch on the First Day

Use this opportunity to be with them in other than a work setting. Don’t talk about work. Ask them about their family and share some information about yourself.

Meet With Them the End of the Day

Take just a few minutes to ask if they have any questions or any needs they’d like to talk about. Remind them that you or their buddy is there if they have any questions or needs.

Meet Again With the New Employee During the First Few Days

Review the job description again. Remind them to review the employee manual and sign a form indicating they have reviewed the manual and will comply with its contents. Review any specific performance goals for the position. In the same meeting, explain the performance review procedure and provide them a copy of the performance review document.

Have One-On-One Meetings On a Weekly Basis for the First Six Weeks

One of the biggest mistakes of new supervisors is to meet with direct reports only when there are problems. That sends the message “I’m only here if you have a problem, and you better not have any problems.” Instead, meet to discuss the new employee’s transition into the organization, get status on
work activities, hear any pending issues or needs, and establish a working relationship with the new employee.

Additional Perspectives on Employee Orientation

    Hiring and Orienting a New EmployeeA Quick Guide To Employee OrientationGuide to Managing Human ResourcesSupervisor’s Checklist for New Employee OrientationGet Immediate Value from Your New HireDo You On-Board?Executive OnboardingOrganizational Culture and Executive On-BoardingHow to Make an Employee’s First 90 Days SuccessfulTips for Making an Employee’s First 90 Days SuccessfulEmployee Orientations — GET OFF THE BUS!Using the Turn-Over Training Orientation GuideNew Hire Orientation: Get Them Off To a Great StartEmployee Orientation: Prevent New Hire Or “Buyer’s” RemorseTips and Tricks- On-boarding

In addition to the articles on this current page, also see the following blogs that have posts related to this topic. Scan down the blog’s page to see various posts. Also see the section “Recent Blog Posts” in the sidebar of the blog or click on “next” near the bottom of a post in the blog. The blog also links to numerous không lấy phí related resources.

    Library’s Career Management BlogLibrary’s Human Resources BlogLibrary’s Leadership BlogLibrary’s Supervision BlogLibrary’s Training and Development Blog

Go to main Training and Development page.

For the Category of Training and Development:

To round out your knowledge of this Library topic, you may want to review some related topics, available from the link below. Each of the related topics includes không lấy phí, online resources.

Also, scan the Recommended Books listed below. They have been selected for their relevance and highly practical nature.

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What are 3 common mistakes that occur with new employees during orientation?

Bombard the new hire with information. ... . Bury the "new guy" in paperwork. ... . Just "play it by ear." A business that lacks a formal or structured orientation process can give the new hire a bad first impression. ... . No one shows the new hire around. ... . Don't give the new hire anything to do..

What should be included in a new employee orientation?

8 must-haves for a new employee orientation package. Welcome message. A welcome message from the company president tells the employee they are a valued part of the team. ... . Offer letter or employment contract. ... . Company background. ... . Policies and procedures. ... . Organization. ... . Needed work items. ... . Welcome gifts. ... . Updates..

What are 4 benefits of new employee orientation?

Encourages employee confidence and helps the new employee adapt faster to the job; Contributes to a more effective, productive workforce; Improves employee retention; and. Promotes communication between the supervisor and the new employee.

What is the most important part of a new hires orientation?

Employee training is one of the most important aspects of onboarding. Training materials should provide new hires with the knowledge and skills they'll need to do their jobs. More companies are incorporating videos into their training programs. Tải thêm tài liệu liên quan đến nội dung bài viết Which of the following is a mistake often associated with new employee orientation?

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